The National Gallery of Art Has a Luggage Storage Desk
Conditions of Entry
For the convenience of our visitors and the prophylactic of the art, nosotros require and appreciate your compliance with these conditions.
Admission policies
While within the Gallery'due south building and grounds, you must not appoint in dangerous, calumniating or inappropriate behaviour, illegal acts or borrow the rights of any other person. If you fail to comply, you may exist asked to go out or you may be removed from the premises.
All persons entering the Gallery and the Sculpture Garden do so at their own run a risk. The Gallery and Sculpture Garden are continuously monitored past surveillance cameras.
The Gallery uses Wi-fi-based technologies that may collect information from Wi-fi enabled devices. We use this engineering to better sympathise visitor behaviour and traffic patterns throughout the Gallery so nosotros can improve the safety, security, and overall experience of our visitors. This information is collected automatically, however the information will exist anonymous and volition not include, or be linked to, whatsoever personal information about you unless you lot give usa permission for this to occur. To opt out, simply turn off Wi-Fi on your device.
To help u.s.a. protect our displays and exhibitions from damage, we ask visitors to discover the following conditions of entry to the Gallery:
- Items where whatsoever one side is longer than 30cm, such as numberless, backpacks, umbrellas, baby backpack carriers, tripods and monopods are not permitted in the gallery spaces and must be cloaked. Complimentary self-service cloaking is available in the Fine art Store
- For safety reasons children are not permitted to be carried on the back or shoulders
- Food and potable are not permitted in any exhibition area
- Bottled water is able to be consumed in the foyer areas just—ask staff for details and assistance
- All of the National Gallery's buildings and immediate surrounds are smoke-gratuitous
- Touching works of art is non permitted
- Trained, registered and visibly identifiable guide, hearing and other assistance dogs are welcome to visit the Gallery when accompanied by their handler
Visit guidelines
Every bit you plan your visit, please note the post-obit:
- Please treat our squad with kindness and respect, they are here to help and keep you and the art condom
- Costless self-service cloaking is available in the Fine art Store on the Ground Floor. Numberless or objects over 30 x 30cm are non permitted in the gallery spaces and must exist cloaked
- Entry to the Gallery is only via the main archway. Visitors are encouraged to exit the Gallery via Level 1 by taking the escalator which leads to the concourse on Parkes Identify
- Save time by booking your free full general entry ticket online. We encourage you to volume your ticket before you visit.
- All payment Gallery-wide, including parking, is contactless but (no greenbacks)
- The Street Café is open up daily (except Christmas twenty-four hours) serving coffee, drinks, luncheon, sweetness treats and snacks
- The Collection Study Room and Tim Fairfax Learning Studio are currently closed
- James Turrell's Skyspace Inside without is open
- Visitors with access requirements are able to hire mobility equipment, including wheelchairs and scooters, for gratis from the Concierge desk (subject to availability)
Paid Exhibition and Event Terms & Conditions
- Tickets are simply valid for the date and fourth dimension indicated on the ticket
- Delight retain your ticket for inspection should this be necessary during your visit
- For concession and member tickets, proof of concession or membership must also exist presented on asking
- Tickets are not refundable or transferable if you change your mind
- Tardily arrival for exhibitions and programs may result in not-admittance
- An online booking fee may apply. This fee is notified prior to purchase
- The National Gallery reserves the right to cancel a ticket and refund the amount paid
- The National Gallery reserves the correct to vary ticket prices, seating arrangements and capacity, add, withdraw, or reschedule programs and presenters without notice
- Tickets may not, without the prior written consent of the National Gallery, exist resold or offered for resale at a premium (including via online sale or other unauthorised resale sites) or used for advertising, promotion or other commercial purposes (including competitions and trade promotions) or to enhance the demand for other appurtenances or services. If a ticket is sold or used in breach of this condition, the ticket may exist cancelled without a refund and the ticketholder may be refused admission. The National Gallery will take all reasonable steps to notify the ticket holder of the National Gallery's intention to cancel the ticket or render information technology invalid within reasonable time before cancelling information technology or rendering information technology invalid
- The National Gallery will request and record personal information necessary for the provision of the service. The collection, use and management of personal information is regulated by the Privacy Act 1988. Delight refer to the National Gallery's Privacy Policy for more information.
COVID-19 Safety measures
To ensure the health and well-being of our visitors and staff we accept put in place additional rubber measures:
- Check-In with the Check In CBR app upon entry
- Limited capacity in galleries: please follow signage recommendations
- Visitor Feel staff and Gallery security are e'er available to assist visitors and monitor the menses of people through the Gallery
- Sanitiser stations throughout the Gallery
- Boosted cleaning of the Gallery including high-traffic areas and high-touch items
- Mobility equipment sanitised subsequently each use
Protect the community
Help united states of america protect the community by adopting the post-obit condom measures when visiting the Gallery:
- Comply with social distancing guidelines of 1.v metres
- Launder your hands frequently with soap and water, or use an alcohol-based hand rub
- When coughing and sneezing cover mouth and nose with flexed elbow or tissue
- Comply with elevator chapters restrictions
If you do not feel well, have been in contact with a confirmed or suspected example, or visited an identified COVID-19 hotspot, delight do non visit the Gallery.
Nosotros thank yous for your aid in keeping our community safe.
To make changes to your booking, please contact Information on +61 ii 6240 6411 or ticketing@nga.gov.au.
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Source: https://nga.gov.au/visit/conditions-of-entry/
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